Infuse Technology - IT Support Derby
Knowing every detail of your IT System is great technically but we go to great lengths to understand what your IT does for you. Which applications are critical? Which services if unavailable will cost your business the most? These are questions we help you answer, we then try and help you plan on how best to maintain these applications and services, within your budget, to give you a real plan in the event of a disaster.
We all know IT issues occur, but it is how we deal with those issues that helps us stand out from other IT Managed Service Providers. Rather than trying to react and service issues as they arise we use our smart tools that are installed on to your devices to fix issues in the background, automatically and with little or no end user input.
We partner with some of the leading, top network and telecoms providers in the country to ensure we offer our customers not only the best communications solutions available in the market, but a solution that meets the exact needs of their business, with real-time management tools.
We ensure that these services are delivered with a premium, personal customer service. Each of our customers benefits from a dedicated account manager, with the additional support of our in-house admin and support team.
Customers also receive regular reviews on their account to ensure they remain on the best service for their current usage and business needs.
Smith Cooper System Partners
Smith Cooper System Partners Ltd are a Sage software business partner providing a wide range of integrated software solutions to the UK SME market.
The key premise of our company is being “Easy to deal with” whilst maintaining high standards of professionalism, award winning support and sharing our extensive knowledge & experience with enthusiasm.
We are proud of our traditions as a Chartered Accountancy practice, and we pride ourselves in good forward planning, project management, customer service, and fulfilling our promises. We aim to be a good supplier & customer to all our partners, who are enjoyable to work with whilst adding genuine value via our business relationship.
Our business is built on long term, mutually beneficial, business relationships. It is our intention that any business dealing we have with your company or organisation will be the start of such a relationship. Thus if you are having software problems or are considering a business software project, why not drop us a line at firstname.lastname@example.org or call us now on 01332 374447
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