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Infuse Technology's Surge in Client Base

 

Posted on 23 March 2015

Since the start of 2015, Infuse Technology has increased its client base by 15%, building on their success from 2014.  

Infuse offer a wide range of IT Services including IT Support, Hardware and Software Supply and a whole range of Cloud Solutions such as Email through Office 365.  A recent introduction in customer service software from Connectwise allows all clients to log queries, create quotes and order equipment from an individual client portal and this has played a key part in the recent increase in clients switching to Infuse.  Teamed with their proactive managed IT support, this progression in their service delivery has enhanced their client’s online experience, enabling clients to monitor the status of issues, quotes and orders in real time.

Since the start of the year, Infuse has won new clients across a variety of sectors including manufacturing, automotive and retail with one of the most recent including Derby County Football Club.

Martin Coleman, IT Manager at Derby County Football Club commented: “we have been purchasing IT equipment from Infuse for the past 12 months and have found them to be always friendly and knowledgeable. I would certainly recommend them to anyone!”

Danny Mills, Director at Infuse commented: “the team had an extremely busy end to 2014 with the introduction of our new business operating model. Our fresh outlook on managed IT support is obviously being noticed, leading to new opportunities with a range of clients.”

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